Partners In Health Privacy Policy

Last Updated: November 2024

Partners In Health (“PIH”) respects your concerns about privacy and aims to inform and empower you with respect to your personal information. This Privacy Policy describes the types of personal information we obtain, how we may use that information, with whom we may share it, how we protect it, and the choices you can make about our use of the information. This Privacy Policy applies to the personal information we obtain through your use of our website, pih.org, and other websites that link to this Privacy Policy (the “Site”); your offline interactions with us, including when you connect with us via telephone, at our events and through our surveys; and through our third-party sources, including advertising and social media networks (collectively, the “Channels”). For more information about our privacy practices in connection with donor information, please see our Donor Privacy Policy.

PERSONAL INFORMATION COLLECTED

We may obtain personal information about you through various Channels. The types of personal information we obtain include:

Contact information (such as name, telephone number, postal address and email address)
Demographic information (such as gender and date of birth)
Other personal information contained in the content you choose to submit to us

If you choose to make a gift to PIH, whether by telephone, postal mail, or this Site, we may obtain additional information in connection with your donation, including your payment information (such as credit or debit card or bank account number). With respect to planned gifts, we also may collect information such as your Social Security number (where required by law) and estate documentation. If you apply for a job opportunity with PIH, we also may collect your resume (which may include information such as your work experience and education history).

In addition, when you visit the Site, we may obtain certain information by automated means, such as through cookies and similar technologies. The information collected in this manner may include IP address, user device ID, user location, browser language, screen resolution, operating system, service provider and other system settings or information, and your actions taken while browsing a website. Your browser may tell you how to restrict or disable certain types of cookies. For more information about the cookies used on our Site, please visit our Cookie Policy. Please note, however, that without cookies you may not be able to use all of the features of our website.

Please note that online donations are processed by a third-party service provider and you should read the section below entitled “Links and Third Party Web Sites” and familiarize yourself with the privacy terms of all such non-PIH sites before using them.

HOW WE USE THE INFORMATION WE OBTAIN

We may use the personal information we obtain:

to send you materials or information that you have requested,
to send you materials, information, or other communications that may be of interest to you,
to manage our fundraising activities and process donations,
to respond to your inquiries,
to communicate with you to administer your participation in surveys,
to personalize communications and fundraising efforts that we believe will be of interest to you,
to comply with applicable legal requirements, industry standards and our own policies and terms,
for our operational purposes, including data analysis, identifying usage trends, and enhancing our websites and promotional campaigns, and
as otherwise described in this Policy and our Cookie Policy.

We also may use the information in other ways for which we provide specific notice at the time of collection. Additionally, we may use information obtained through automated means for various purposes such as customizing our visitors’ visits to the Site and understanding the manner in which our visitors browse and use the Site. We also may use this information to help diagnose technical and service problems, administer the Site, identify visitors to the Site, and gather demographic information about our visitors.

DISCLOSURE OF AND ACCESS TO YOUR INFORMATION

Subject to applicable law, we may disclose your personal information:

to affiliated entities (e.g., on whose behalf we may process donations),
to third parties, including our vendors, attorneys, accountants and advisors, who provide PIH with assistance or advice or are under contract to perform services for or on behalf of PIH (collectively, “Service Providers”),
consortium groups, non-profit organizations, and third parties that combine your personal information with information from other sources for analytical, fundraising, and marketing purposes,
in connection with merger and acquisition activity, re-organization or other disposition of part or all of PIH,
(i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, or
if you direct us to do so.

We also may share donation-related information, such as information about charitable gift annuities, with the Internal Revenue Service.

In addition, if you choose to include your personal information (such as your phone number and home address) when you sign petitions, join groups or otherwise attach your personal information to our initiatives, such information may be displayed on our Site or otherwise publicly available. Such displayed personal information will not, however, include your contact information (such as your street address, email, phone number).

Your personal information will not be leased or sold to other organizations other than those described above, unless you have provided PIH with specific permission to do so or as otherwise disclosed in this policy. PIH will not send donor mailings on behalf of other organizations.

PIH will not share text messaging opt-in data or consent data with third parties for marketing purposes. This information will not be shared or sold to any third parties.

LINKS AND THIRD PARTY WEB SITES

The Site contains hyperlinks or “links” to other sites, including access to content, products and services of our affiliated and non-affiliated sites. For example, online donations to PIH are facilitated by our non-affiliated service provider. When you follow links on our Site you may be directed to a third-party web site, which is subject to a separate privacy policy and other terms and conditions. In some cases, these other web sites are made available via “framing technology” and may appear to be part of our Site. We urge you to familiarize yourself with the individual privacy policies and other terms for each linked or framed site prior to submitting any personal information. We are not responsible for the data collection, privacy and information sharing policies and procedures or the content of such web sites.

YOUR OPTIONS

To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy.

TEXT MESSAGE OPT-OUT

If you are receiving text messages from PIH and wish to stop receiving them, respond “STOP” to the text message. You will receive confirmation that you have been unsubscribed and will no longer receive text messages.

CHILDREN’S PERSONAL INFORMATION

The Site is designed for a general audience and is not directed to children under the age of 13. The Site does not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the “How to Contact Us” section of this Privacy Policy.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on the Site to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated. Please refer back to this Privacy Policy on a regular basis.

HOW TO CONTACT US

If you have questions or comments concerning this Privacy Policy, please contact us at info@pih.org or Partners In Health, 800 Boylston Street, Suite 300, Boston, MA 02199, USA, Attention: Legal.